Privacy Policy

Thinkbrew Edtech ("we," "us," or "our") is an authorized reseller and marketing partner of Edcafe AI, an educational software platform developed by Inknoe Pte. Ltd. We operate this Website to provide information about Edcafe AI to educators and institutions worldwide, and to process Edcafe AI annual license purchases — either through our online checkout or via a quote and invoice process for larger orders. We are not the data controller for any personal information you generate or submit within the Edcafe AI platform. For platform-level data, Inknoe acts as the data controller. This Privacy Policy applies only to information collected through this Website and our purchase processes.

Edcafe AI is a suite of AI-powered tools designed to help educators generate and organize high-quality instructional content. It is developed and operated by Inknoe Pte. Ltd. (Singapore). Thinkbrew Edtech is an authorized reseller of Edcafe AI licenses. For full details about the platform, please visit: https://www.edcafe.ai

Information You Provide Directly Contact information — your name, email address, school or organization name (optional), job title (optional), and message content, collected when you submit an inquiry via our contact or Request a Quote form (powered by Jotform). Newsletter subscription — your email address, if you opt in to receive marketing communications. Online purchase billing information — your name, billing address, and payment method details, when you purchase a license through our online checkout. Payment is processed by Stripe. We do not store your full credit card number, CVV, or raw card data. Quote and invoice process information — for larger orders processed via our quote and invoice workflow, we may collect your name, job title, organization name, billing address, and contact details as required to issue a quotation, proforma invoice, and process payment via bank transfer or ACH. This information is used solely to complete the transaction. Free trial requests — if you request a free trial, we will collect your name, email, and organization details to arrange trial access with Inknoe. Information Collected Automatically Device information — IP address (used to derive approximate geographic location at country or city level only), browser type and version, operating system, and screen resolution. Interaction information — pages visited, time spent on the Website, referral source, and navigation patterns. Collected via Wix and Google Analytics 4. Information We Do Not Collect Student educational records or student personal data through this Website. Sensitive personal information such as government ID numbers, health data, or biometric data. Personal information knowingly from children under the age of 13. Raw payment card data (handled entirely by Stripe for online purchases).

For data collected through this Website and our purchase processes, Thinkbrew Edtech is the responsible data controller. When you access the Edcafe AI platform, Inknoe Pte. Ltd. becomes the data controller for any information you submit or generate within their platform.

Contact and inquiry forms powered by Jotform, including Request a Quote submissions. Online subscription checkout via Stripe. Quote and invoice process — via email or form-based inquiry followed by direct communication. Free trial requests submitted through our Website or via direct contact. Newsletter or email sign-up forms. Automated technical data collection via Wix and Google Analytics 4 when you visit our Website. Direct communications you initiate (email, etc.).

To respond to your inquiries or requests submitted through our Website. To process license purchases — online or via quote and invoice — and manage billing. To arrange free trial access with Inknoe on your behalf. To provide you with information about Edcafe AI, updates, or promotions — only where you have opted in. To understand and improve our Website's content and performance. To communicate with you for administrative and customer support purposes. To comply with applicable legal or regulatory obligations. We may share your personal information in the following situations: With service providers — third-party providers listed under Subprocessors below, to operate this Website and process transactions. With Inknoe — to arrange license activation or free trial access on your behalf. For business transfers — in connection with any merger, sale, or acquisition of our business. Law enforcement — if required by law or in response to valid requests by public authorities.

No. Thinkbrew Edtech does not use any personal data collected through this Website or our purchase processes to train or improve any artificial intelligence models. For data submitted within the Edcafe AI platform, Inknoe has stated that they do not use user data or content to train their AI models. Please refer to Inknoe's Privacy Policy for details. https://www.edcafe.ai/privacy-policy

This Website is not directed at children under the age of 13 and is not intended for direct student use. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us and we will delete it promptly. Student data within the Edcafe AI platform is subject to Inknoe's own FERPA and COPPA compliance provisions. https://www.edcafe.ai/privacy-policy

We work with the following third-party service providers who may process personal data in connection with operating this Website and processing license purchases: For the complete list of subprocessors used by the Edcafe AI platform itself, please refer to Inknoe's Privacy Policy. https://www.edcafe.ai/privacy-policy

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Contact form and inquiry data is retained for internal business purposes and deleted when no longer needed. Billing and transaction records are retained as required for financial and legal compliance. You may request deletion of your personal data at any time by contacting us. We will comply with your request within 30 days.

We respect your rights as a data subject. The following rights apply to personal data we hold through this Website and our purchase processes.

For personal data collected through this Website and purchase processes: Right to be informed — you have the right to know how we process your information, which we do through this Privacy Policy. We will notify you of any material changes. Right to access your data — you have the right to request a copy of the personal data we hold about you. Right to rectification — you have the right to request correction of inaccurate or incomplete information. Right to erasure — you have the right to request deletion of your personal data held by us. Right to withdraw consent — you may withdraw consent for marketing communications at any time via the unsubscribe link in any email or by contacting us. Right to lodge a complaint — you have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your data correctly. Right to opt out of data sale — we do not sell your personal information. You may contact us at any time to request information about how your data is shared. To exercise any of these rights, please contact us at ocean.chang@edcafeai.com. We will respond within 30 days. Rights Relating to Your Edcafe AI Account Data For data submitted within the Edcafe AI platform, those rights are exercised directly with Inknoe. We have no access to your Edcafe platform data. Contact Inknoe: help@edcafe.ai or via their Privacy Policy: https://www.edcafe.ai/privacy-policy

The security of your personal data is important to us. We have taken reasonable steps to protect the personal information we collect, including using SSL encryption for all data transmission through this Website. Payment processing is handled by Stripe, which is PCI DSS Level 1 certified. Contact and inquiry forms are handled by Jotform, which maintains SOC 2 compliance. The Edcafe AI platform is independently SOC 2 certified and FERPA and COPPA compliant. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. In the event of a data breach affecting your personal information collected through this Website, we will promptly notify you and the appropriate authorities, including details about the nature of the breach and steps being taken to address it. Inknoe Trust Center: https://trust.inknoe.com

This Website serves customers globally. If you are accessing this Website from outside the United States, please be aware that your information may be processed in countries where data protection laws may differ from those in your country of residence. By using this Website and engaging in our purchase processes, you consent to the transfer and processing of your information as described in this Privacy Policy. We aim to handle your personal data in accordance with applicable laws in your jurisdiction to the extent required.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and revising the 'Last Updated' date. Continued use of this Website after changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: ocean.chang@edcafeai.com Related policies from Inknoe (Edcafe AI): Privacy Policy: https://www.edcafe.ai/privacy-policy Cookie Policy: https://www.edcafe.ai/cookie-policy Trust Center: https://trust.inknoe.com